Reserve verified shelf stock for same-day store collection.
Our catalogue is inquiry-only. Submitting this sheet reserves physical items from our 400 E Monroe St floor without requiring immediate card payment. We confirm your hold within one hour during store hours.
Select your catalogue models & quantities
Lead time: available on the day of purchase. Order group size begins at a single unit. Tell us your requested items and pickup time.
How our stock hold works
1. Shelf Check: Within 60 minutes of receiving your form, an associate pulls your requested units from our open racks.
2. Inspection & Box: Items are inspected for flawless enamel, unblemished stainless steel, or intact motor seals before packing in recyclable corrugated craft paper.
3. Counter Ready: Your package waits at 400 E Monroe St. You inspect the goods before settling payment at retail or member price.
Price Transparency Guarantee
What the quote depends on: product classification, material grade (18/10 steel, borosilicate, cast iron), volume/size, active promotional discount, and standard retail vs. verified Chicago store membership tier. We never charge reservation holding fees.
Submitted inquiries received before 16:00 are boxed and available for collection on the same business day.
From inquiry to counter handover in three stages.
Every step is managed by our dedicated floor staff operating in Chicago since 2026.
Digital hold receipt logged at our desk
Your reservation details are routed immediately to the retail inventory console. An associate flags the requested items to prevent counter sale to walk-in shoppers.
Physical item validation & safe staging
Each unit is removed from shelf storage. We confirm lid gaskets, verify glass rims for micro-fractures, and secure the item with recycled cardboard padding at the pickup counter.
Customer arrival, personal inspection & settlement
When you arrive at 400 East Monroe Street, open the box and examine the weight and finish yourself. If satisfied, settle at retail or member price with card or cash.